This document constitutes the overall
terms and conditions of Buenos Aires Tours
and their partners, and their full acceptance is a condition of booking.
TERMS AND CONDITIONS.
By planning travel with Buenos Aires Tours, you agree to be bound by these Terms. Buenos Aires Tours acts as a booking agent for disclosed principal supplier tour operators, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and other services (“Supplier(s)”) and may not be the source or provider of the travel services. Any payment made to Buenos Aires Tours shall be deemed to constitute full acceptance of these Terms.
These Terms and Conditions apply to the trip you have booked and paid a deposit on (hereinafter referred to as the “ Trip ”). This Trip is organized by Buenos Aires Tours (National Activity Registration F883-791909, Complementary Tourism Support Services n.e.c., Tax ID 20-21602351-0; hereinafter referred to as “ Buenos Aires Tours”, or “ we”.For the purpose of the Agreement, the signer will be referred to as the “Traveler” or “you”.
This binding travel contract is concluded once Buenos Aires Tours confirms your reservation in writing (via email).
1.USE OF BUENOS AIRES TOURS SERVICES, ACCESS AND INFORMATION FOR TRAVEL BOOKINGS.
You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to make travel bookings with Buenos Aires Tours. You agree to be financially responsible for all of your travel bookings made on behalf of yourself and any member of your traveling party and warrant that all information supplied by you on behalf of yourself, members of your household, or others for whom you are authorized to transact business with us is true and accurate. You agree that you will only make legitimate reservations or purchases with Buenos Aires Tours and its Suppliers, and acknowledge that, without limitation, any speculative, false, or fraudulent reservation is prohibited.
All bookings are accepted by Buenos Aires Tours as agent for the travel Suppliers on your itinerary.
As a condition of reservation, you must provide information requested by Buenos Aires Tours along with your initial payment. Buenos Aires Tours reserves the right to cancel your reservation and all services and retain all related cancellation fees if your information is incomplete or inaccurate. Your personal data secured for your reservation is used to process your services with our Service Providers. It may be necessary to transfer these details to other countries or authorities whose data protection and privacy laws are less stringent than those of some countries such as the United States of America. This may include requirements to pass details to Service Providers as well as certain governments or government-appointed bodies, or agencies in the interest of security or because we are obliged to by law.
Buenos Aires Tours assumes no responsibility for costs or fees you incur for independent arrangements not booked through Buenos Aires Tours, inclusive of, but not limited to, airline, hotel, excursion, and travel protection related charges. If you make your own flight arrangements, Buenos Aires Tours is not responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates, and cannot assist you with any schedule changes or delays related to air reservations you have made on your own arrangement.
2.PRICING.
Quoted prices on your itinerary are per person, based on single occupancy. Prices include airfare (unless it is not specified in the itinerary) and are subject to change without notice. Pricing for our trips and services are subject to change at any time prior to receipt of full deposit.
At the time of reservation, a non-refundable, non-transferable, per person, per trip deposit of 30% of the total trip cost is required.
All offers, incentives and Supplier promotions are subject to availability and may change without notice. Prospective Clients are advised to reserve early to avoid disappointment, increases in fares and additional late booking fees.
Unless specifically noted in your trip itinerary, the following is not included in your reservation:
● airfare, unless specified in the itinerary;
● airline fees, including fees for advance seat assignments, premium seat assignments, and checked and excess baggage fees;
● government taxes and fees, including entry/exit fees at airports, port taxes and fees, International Air Transportation tax, agricultural tax; other per-person taxes imposed by government entities; airport taxes and fees, and Federal domestic flight segment fees (Some fees may be included in the price of airfare, if purchased through Buenos Aires Tours)
● passports; visas; vaccinations;
● laundry; telephone; minibar;
● alcohol, beverages, and food outside of any contracted menu as presented at a hotel or restaurant or on board your vessel (these extra items will be billed to you before leaving the hotel, ship, or restaurant);
● optional excursions, at the discretion of the traveler during free or unstructured time;
● porterage at airports and train stations;
● Travel Protection or third-party Travel Insurance.
3.PAYMENT SCHEDULE.
Full payment is required by the final payment date, which will be no later than 40 days prior to travel, unless otherwise specified in your itinerary. You understand that failure to make final payment or any violation of a Supplier’s conditions of purchase may result in cancellation of your reservations, in your being denied access to any flights, tours, hotels, cruises, or other travel services, or in your forfeiting any monies paid for your reservations.
Your reservation will be confirmed once Buenos Aires Tours has received the initial 30 % deposit payment. Your invoice serves as a confirmation of the booked services.
This initial payment is non-refundable and non-transferable, and applies per person and per trip.
Final Balance: the remaining balance is due no later than 60 days prior to the scheduled departure date, unless a different payment date is expressly designated on your official invoice.
Travel Protection payments or Third-Party Travel Insurance Payments are always non-refundable.
Reservations made after the final payment date require full payment at the time of reservation and will include any late reservation fees.
Buenos Aires Tours accepts international payment via Paypal, Western Union, Visa and MasterCard (through a Paypal payment link). All prices are charged in US Dollars, and Buenos Aires Tours is not responsible if fluctuations in the exchange rate result in an increase in trip costs.
4.RESERVATIONS.
Traveler is responsible for providing and verifying full, complete and accurate information for all participants and services at the time of reservation. Under no circumstances is Buenos Aires Tours liable for any errors or omissions in the information provided by you to complete the reservation. When you receive any and all travel documents, it is your responsibility to review and verify all information for accuracy. Contact Buenos Aires Tours immediately if changes or corrections are required. Buenos Aires Tours is not responsible for incorrect or inaccurate booking information provided by you.
5.CANCELLATIONS BY TRAVELER.
Failure to make final payment or any violation of a Supplier’s conditions of purchase may result in cancellation of your reservations. In some cases, there is NO REFUND once a booking is made and under deposit. You may not be entitled to a refund if you change or cancel your travel plans after confirmation of a booking. All cancellation requests must be sent to Buenos Aires Tours in writing. As a result of cancellation, Buenos Aires Tours’ cancellation penalties will apply. Cancellation fees will be charged to the credit card or other payment method you authorized to pay for travel services or deducted from the Supplier’s refund. Cancellation fees are calculated based on the days prior to the commencement of services in which notification is received. Cancellation fees include all services on the reservation, except Travel Protection or third-party Travel Insurance payments, which are always non-refundable. In addition, the following scale of charges will apply to each traveler when notice of cancellation is given in writing after the booking is confirmed:
● Up to 60 days prior to departure = 25% deposit is non-refundable
● 60-0 days = 100% cancellation penalty.
6.FORCE MAJEURE AND OTHER CANCELLATIONS BY BUENOS AIRES TOURS.
Buenos Aires Tours will not be in breach of these terms and conditions or otherwise be liable to you, for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, including web host and internet service provider, breakdown or malfunction of equipment, destruction of or serious damage to facilities, natural catastrophes including, but not limited to extreme weather events, floods and volcanic eruptions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy, and any other unforeseen circumstance which is beyond the control of Buenos Aires Tours (“Force Majeure Event”).
THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.
In addition, each of Buenos Aires Tours’ Suppliers have terms and conditions which include Force Majeure provisions. In the event that a Force Majeure event occurs, those Suppliers may be entitled to, and may in their sole and absolute discretion, vary, postpone or cancel any itinerary or arrangement in relation to the trip. Payment of any refund to you as a result of the non-performance of any obligations by any third-party Supplier shall remain in the sole and absolute discretion of the Supplier pursuant to their policies, although Buenos Aires Tourst shall use its reasonable efforts to secure reimbursement for you where possible.
In the event of a cancellation by Buenos Aires Tours prior to departure for reasons other than Force Majeure, Buenos Aires Tours will use best efforts to rebook the same trip with a different departure date, or to rebook you on a similar trip, but there is no guarantee of availability for future dates, or that the available dates will be agreeable to you, the traveler. If you accept re-booking, Buenos Aires Tours will refund the difference in price if the price of the new trip is lower, however, you are responsible for additional costs if the alternate departure is more expensive. If this rebooking option is not acceptable to you, Buenos Aires Tours’ only responsibility is to refund the amounts paid by you for the reservation.
7.TRAVEL DOCUMENTS.
It is the responsibility of each Traveler to obtain and carry a valid passport, visa(s), and all other documents required by applicable government regulations. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. You acknowledge any failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing Traveler to miss flight(s), and subsequent scheduled travel bookings on cruises and tours.
Buenos Aires Tours strongly recommends that you take into account that certain countries will not admit a passenger if their passport expires within six (6) months of the anticipated date of return. Buenos Aires Tours neither controls nor warrants the issuance of visas or approval of visa waivers related to your travel. Should a visa not be issued, Buenos Aires Tours is not responsible for lost payments made toward the contemplated trip. Please note that rules of each country regarding entry and exit change on a daily basis.
Children and infants also require travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities.
8.UNUSED ARRANGEMENTS AND ALTERATIONS TO BOOKINGS.
No refunds will be issued for unused services (late arrivals, temporary absences from your trip or early departures), for unused transportation where group activity tickets are involved, or for voluntary modifications made by you.
Alterations to your itinerary may be necessary for any number of reasons, including but not limited to severe weather. Any alterations to an itinerary are at the sole discretion of Buenos Aires Tours or its Suppliers, and no refund or trip price reduction is given if an itinerary change is necessary.
9.HEALTH/IMMUNIZATIONS AND COVID-19.
You must have the proper immunizations and health screenings and required documentation of such immunizations and screenings before travel. Buenos Aires Tours shall not assume responsibility for the accuracy of health, vaccination, or documentation prior to departure or upon landing at the final destination. In some cases, required inoculations must be recorded by Traveler’s health practitioner on a valid vaccination certificate, which the Traveler must carry for proof of inoculation. If you are concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking.
If you’re exhibiting symptoms commonly associated with a contagious illness (such as a cold, flu, Covid, etc.) while on tour, you will be required to wear a mask on the bus and in other settings when with your group. Please be prepared by packing along your own N95/KN95 masks.
10.RISKS/SAFETY.
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, BUENOS AIRES TOURS DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. TRAVELER’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT TRAVELER’S OWN RISK.
In the event of emergent health or safety concerns, once Buenos Aires Tours has investigated the prevailing situation, Buenos Aires Tours shall have the sole and absolute discretion whether to proceed with any Buenos Aires Tours escorted trip or private departure, or to make alterations to the itinerary.
11.SPECIAL NEEDS & PARTICIPATION REQUIREMENTS.
Any special requirements or disabilities must be disclosed to Buenos Aires Tours at time of reservation, or if such requirements arise after the reservation, as soon as such requirements are or reasonably should be known by the participant. If Buenos Aires Tours has not received disclosure of requirements or disabilities that require reasonable accommodations for accessibility, and/or if your participation poses a threat to the safety or health to self or others, Buenos Aires Tours may be unable to accommodate you for part or all of the Tour, Cruise or any services provided in connection with the Trip.
Laws and regulations related to the accommodation of disabilities and special needs vary from country to country, and Buenos Aires Tours is not liable for denial of services by air carriers, hotels, restaurants or other independent suppliers.
Certain activities or venues may be limited or inaccessible to you if your mobility is limited in any manner. Many excursions and sightseeing involve extended periods of walking and standing often on uneven pavement or surfaces, and may include staircases, paths, walkways, or locations that are narrow or inaccessible or of limited accessibility by wheelchair.
You are responsible for assessing if the itinerary is suitable for all participants on the reservation. We recommend you contact Buenos Aires Tours prior to making a reservation to determine what reasonable assistance might be available.
Buenos Aires Tours will make reasonable efforts to accommodate passengers’ needs but cannot guarantee that it can do so in all cases. You are advised that some Suppliers, including hotels and small ships or boats may not have elevators.
No refunds are provided for missed services or activities due to your inability to fully participate with the group, including keeping pace with the group, if conditions requiring assistance are not known to Buenos Aires Tours at the time of reservation or when reasonably known by the participant. Buenos Aires Tours does not provide personal services or individual assistants to trip participants. Our staff are not required or trained to assist with personal tasks. This includes eating, dressing, toileting, lifting or pushing a wheelchair, walking, getting on or off transportation, porterage or other personal needs. If you need such assistance, we strongly recommend you have acompanion accompany you to assist you.
You must notify Buenos Aires Tours at the time of reservation if you are traveling with a wheelchair, or if the need for a wheelchair arises after the reservation, then as soon as that need is known. You are responsible for storage and maintenance of any permissible wheelchair.In some destinations, motorized scooters may not permitted. If you arrive with a motorized scooter, you will be responsible for its alternate transportation arrangements to your end destination at your expense.
12.TRAVELER CONDUCT.
Each participant in any trip escorted by Buenos Aires Tours is expected to act responsibly and adhere to all behavior guidelines established by Buenos Aires Tours and our Suppliers, including dress codes at religious and cultural sites. Buenos Aires Tours and all local Suppliers reserve the right to remove you from any facility, hotel or resort property, tour location or means of transportation if your health or your conduct appears to endanger yourself or others, disrupts the general well-being of other clients on any element of your trip, or interferes with the operation or security of the places we visit. In any such case, there will be no refund.
When you book with Buenos Aires Tours, you accept responsibility for any damages or losses caused by you. Full payment for any such damage or loss must be paid directly at the time to the accommodation owner or manager or other Supplier. You must indemnify us for the full amount of any claim (including attorneys’ fees and other legal costs) made against us because of your conduct. We are not responsible for any costs incurred concerning a guest removed from a trip, or any portion of a trip. You agree not to hold Buenos Aires Tours or any of its related entities liable for any actions taken under these terms and conditions. Baggage and personal effects are at all times the sole responsibility of the participant.
Any transportation, possession or use of illegal drugs will result in immediate termination of your trip. You are responsible for knowing and observing the licensing laws for drug possession (including prescription and over the counter drugs) for all countries and states you are visiting. Laws may require you to carry a prescription from your doctor.
Smoking is not allowed on transportation that is provided by Buenos Aires Tours. Smoking includes cigarettes, e-cigarettes, cigars, e-cigars, or any other smoking or vaping device. You are responsible to abide by and adhere to Service Provider’s terms & conditions, including as they relate to smoking. This includes, but is not limited to, smoking only in designated sections of vessels, hotels or restaurants.
Buenos Aires Tours contracts non-smoking rooms. Hotels may impose a 100% non-smoking policy. If you require a smoking room, a request may be submitted, but Buenos Aires Tours cannot guarantee availability.
Weapons are not permitted on any Buenos Aires Tours itinerary. This includes firearms, knives, mace or pepper spray, and weapons of any other type.
13.CONTRACTED ACCOMMODATIONS.
Hotels are listed as in your itinerary, but Buenos Aires Tours reserves the right to substitute alternative accommodations if necessary. Buenos Aires Tours will use its best efforts to secure comparable accommodations. No refunds are provided for hotel changes. If you wish to cancel your reservation because of a hotel change, full cancellation fees apply.
Air-conditioning in hotels is not guaranteed, and its availability depends on local and national laws/regulations. Though hotels may have air-conditioning as a listed amenity, its usage is often unavailable at night or in the off-season. Buenos Aires Tours has no control over air-conditioning at hotels.
Buenos Aires Tours does not secure early check-in (unless specifically noted in an itinerary). Check-in times vary worldwide and are solely at the discretion of the hotel.
It may not be possible to earn loyalty points for hotel reservations on your itinerary. Hotel rewards/points cannot be redeemed with hotels used by Buenos Aires Tours.
Buenos Aires Tours contracts a variety of room configurations. Double-bedded rooms (one bed per room) are not guaranteed but may be indicated as a preference during the reservation. Assignment of rooms is at the hotel’s discretion and not controlled by Buenos Aires Tours.
14.LIMITATION ON LIABILITY.
The international carriage of passengers is subject to international conventions and treaties, where applicable. These international agreements limit and, in some events, exclude the carrier’s liability to passengers (trip participants). To the extent permitted by any relevant local law, where any claim or part of a claim (including those involving death or personal injury) concerns or involves any travel arrangements (including the process of getting on or off the transport concerned) provided by any air, sea, inland waterways, rail or road carrier, or any stay in a hotel, our maximum liability is the maximum that would be payable by the carrier or the hotel keeper concerned under the applicable international convention, treaty, or regulation applicable to the travel arrangements or hotel stay (e.g., the Warsaw Convention, the Montréal Convention for international travel by air, the EU Regulation on Air Carrier Liability for air carriers with an operating license granted by an EU country, the Athens Convention for international travel by sea) in that situation.
The trip participant agrees that Buenos Aires Tours shall not be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any Supplier providing services, or any other person.
Air carriers, accommodations, and other Suppliers providing services are independent third-party contractors and are not agents, employees, servants, or joint ventures of Buenos Aires Tours or its affiliates.
From time-to-time, and for the purpose of identifying those Suppliers as the provider of a component or part of a cruise, package or tour, some Suppliers may utilize Buenos Aires Tours’ name on promotional media, signage, or attire. Although you may see Buenos Aires Tours name on vehicles, signs, apparel, or elsewhere during your cruise, tour, or excursion, its use by Suppliers is solely for the purpose of identification and does not represent or signify in any way ownership, management, supervision, direction, or control, or the right to direct or control by Buenos Aires Tours of services that are provided by the Suppliers, or of the employees, servants, or agents of the Suppliers.
All certificates and other Trip Documents for services issued by Buenos Aires Tours are subject to the Terms & Conditions specified by any of our Suppliers, which are available upon request, and to the laws of the countries in which the services are supplied.
15.MEDICAL/HEALTH & TRAVEL INSURANCE.
Traveler is solely responsible for selecting and purchasing adequate medical/health insurance. No medical/health insurance will be provided by Buenos Aires Tours. Buenos Aires Tours is not responsible for any medical or health problems I may sustain in connection with the Trip, nor is it responsible for any costs or expenses associated with such medical or health problems.
Traveler is solely responsible for selecting and purchasing adequate travel insurance. Buenos Aires Tours will provide no travel insurance. The travel insurance should provide cover against theft, personal accident, personal liability, repatriation, and cancellation of tickets. Buenos Aires Tours is not responsible for any injury, loss or damage that could or should be covered by adequate travel insurance nor is it responsible for any costs or expenses associated with such injury, loss or damage.
16.RESERVATION OF RIGHTS: CHANGES TO THESE TERMS.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms will be provided to Travelers, will be posted on our website and are effective immediately on posting.
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